Bank Feed

I am having the same issue with transactions from the 31 May to 2 June currently on some clients.

Its random. Sometimes it just skips a day or two and never recovers. You can download the missing transactions and import them so make things balance. 

Hi VanF1,

At this time, there are no reported issues on our Status Hub or any updates in the community forum concerning bank feeds.

We recommend checking with your bank directly to ensure there are no restrictions or issues on their end. 

If the issue continues or persists, our backend team is available to assist you further. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

I now have bank feeds for later dates but the missing ones still have not loaded so it is not a bank issue but MYOB.  

MOCA is the largest piece of rubbish ever deployed by MYOB. Just lodge a case on myaccount and cross your fingers they get back to you. 

Hi Deek,

That's awesome that you've got your latest bank feeds. For the missing ones, since there aren’t any reported delays on our end right now, the best move would be to reach out to our team directly. They can dig into your bank feed account and see what's holding things up. We’ll get this sorted for you.

Cheers,

MYOB

All the missing bank feeds came through today,