Forum Discussion

Jen24's avatar
2 years ago

Bank Rec has been processed but still showing unallocated transactions in the bank feed

Hi

 

I have balanced and reconciled my bank account until the end of March but when I go into bank feed transactions it still shows a few transactions as unallocated, even though they have been matched/allocated.  These transactions that are showing in bank feed are ones I allocated outside of the bank feed screen (spend money etc).

Is there a way to hide these transactions?  I only want that screen to show unmatched unreconciled transactions.

 

Thanks

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Jen24 

    Thanks for posting. 

    If the transaction is under bank transaction without any matches, it means that it is not matched yet. 

    Processing their match outside the bank transaction means you still need to make sure that they are matched inside the bank transaction window.

     

    If these transactions are from the previous dates prior to your recent reconciliation and it has balance out with all transactions being marked as checked most likely, the transactions that should match with these bank feeds are already reconciled and would not appear in the bank transaction window. 

     

    What I can suggest is to undo the reconciliation covering the dates of the transactions that are unallocated then unmark the transactions that correspond to them under reconcile accounts. After doing so, the transactions will appear under bank transactions window and could be matched. Right after that, matching all transactions under bank transactions should proceed in reconciling the bank account as normal.

     

    Generally, we make sure that the transactions is matched under bank transaction window first before reconciling the account. 

     

    If you have further questions or need further assistance feel free to reply to this thread.

     

    Cheers 

    Genreve 

    • What I can suggest is to undo the reconciliation covering the dates of the transactions that are unallocated then unmark the transactions that correspond to them under reconcile accounts. After doing so, the transactions will appear under bank transactions window and could be matched. Right after that, matching all transactions under bank transactions should proceed in reconciling the bank account as normal.