Forum Discussion

ZF's avatar
3 years ago

Bank Reconciliation Issue

I have allocated all bank feed items as per usual procedures. However, the bank reconciliation is not working properly as it is showing deposits and withdrawls that are outstanding. 

 

Why does the bank reconciliation show items that have been allocated in the bank feed as outstanding? Can items appear allocated in the bank feed but not be allocated in some other way?

 

 

 

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User

    Hi

    have you verified that none of the entries are duplicated 

     

    you  may have paid a bill for instance but allocated the bank feed to an account

     

    go to your reconcile account screen and verify that transactions have all been ticked and verify any other transactions to ensure they are not duplicated 

     

    hope this helps

    Lisa