ford
2 years agoTrusted User
Cannot match payroll
Wages were paid to an employee with two separate payments rather than one.
Even though the two payments added together match with the one payslip, the bankfeeds won't match it.
Wages were paid to an employee with two separate payments rather than one.
Even though the two payments added together match with the one payslip, the bankfeeds won't match it.
Hi ford,
Thank you so much for your post and my apologies for the late response. To fix this, I recommend to Reverse the pay run and then simply reprocess it. After recreating it, base the amount on the bank feeds for the upcoming pay run.
Please do let me know how you go on this.
Regards,
Earl
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