Forum Discussion

Julie1994's avatar
3 years ago

Deleting Bank Feed Error

I have tried to delete a duplicate feed and when deleted it says "Something went wrong. Please try again or refresh the browser" 

I have logged out, logged back in, tried a different browser, waited a week and re tried - it just won't delete

  • Hi Julie1994

     

    Thanks for your post and welcome to the Community Forum ! Can you please provide a screenshot of the window you're in when trying to delete the transaction along with the error so I can take a look into this for you. 

      • Melisa_D's avatar
        Melisa_D
        Former Staff

        Hi Julie1994

         

        Thanks for the screenshot.  I have also run some scripts over your file to see if I can identify the issue but there isn't anything coming up. To troubleshoot, I can see that you're doing this via an iphone are you able to login via a computer browser and check to see if the same error appears ?

         

        Do let me know how you go.