Duplicate bank transactions
Hello - I have 3 duplicate transactions in my bank feed list. They loaded around the time I started using MYOB. How can I delete them please? The help menu states to contact MYOB but then directs me here.
Forum Discussion
Hi PureCosmetics,
Thank you for your post, and welcome to the Community Forum!
Duplicates in bank transactions can occur, especially if they were imported from a bank statement. However, in your situation, if the duplicates were generated from bank feeds, we can request the deletion of these transactions. Please note that our team can only delete bank feeds for specified accounts within a certain date range. We are unable to delete specific transactions from within a bank feed file or delete manually imported QIF files.
Feel free to respond if you need further assistance with this.
On the other hand, you can also reach out to our virtual assistant, MOCA, on our website, or you can submit a support request vis My Account.
Cheers,
Princess
