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Dawny's avatar
3 years ago

Duplicate EFT Transaction

Hi

 

Please can I have some help, I am trying to reconcile my accounts however duplicate expenses have occured after creating rules after i imported a statement.

 

I have since deleted the import and cancelled the rules i created but the duplicates remain.

 

I have so many of them, how can i get rid of them as you can imagine my expenses are doubled on my dashboard. Or is it possible to go back to a few days ago, im working on MYOB Business,

 

Thanks

3 Replies

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 years ago

    Hi Dawny 

     

    Thank you for the post and welcome to Community Forum! The help article, Duplicated transactions, has detailed information and instructions to assist with this.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind regards,

    Sai

  • Dawny's avatar
    Dawny
    3 years ago

    Thanks Sai for trying to help,  I have done all that you have suggested but the duplicate EFT transactions remain. Please help me further.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 years ago

    Hi Dawny 

     

    Thank you for the patience. May I have the screenshot? please don't include any sensitive information.

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai