Forum Discussion

Queenbeemay's avatar
2 years ago

Item appears in Bank feeds but not appearing in bank reconciliation screen

cant reconcil bank account as the item in bank feeds, has been allocated, but does not appear on bank rec screen.

  • Hi Queenbeemay,

     

    Thank you for your post and welcome to the Community Forum. 

     

    To ensure that the transaction has not previously been reconciled, select Show reconciled in the Bank Reconciliation box.

     

    If the transactions still do not appear, return to the Banking>>Transaction history window and filter it for that specific account and a reasonable date range. If the transactions do not appear in the reconciliation window, you should investigate the bank account utilized on those transactions and/or the date period. 

     

    Let me know how you go about the issue. If you still need further assistance, feel free to post again. We're happy to assist you. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks, 

    Cel

     

  • Hi Queenbeemay,

     

    I just want to check back with you if you still have an issue with your Bank feed. Let us know if the issue is resolved, If you need more assistance or if you have other concerns, please post again, or contact us anytime. We are happy to assist.  

     

    Thanks, 

    Cel