Forum Discussion

SherynC's avatar
2 years ago

Matching Allocation for payroll

Hi,

 

Since the update, I have not been able to pay wages electronically (an error message comes up). I've had to manually enter my staff wages via internet banking and now the profit and loss report shows double allocation. How do I fix this?

 

Thank you.

 

Sheryn

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi SherynC 

     

    Thanks for your post and Welcome to MYOB Community Forum.

     

    When you tried to process the wages electronically, what is the error message you received? Since you manually transfer the wages of your staff and it is showing twice the amount of wages, we recommend reversing the pay run the reprocess it with the correct payment method. To reverse a processed pay run, kindly check The Help Article Fixing a pay for more information.

     

    Please let me know how it goes.

     

    Best regards,

    Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hi, SherynC 

       

      Please let us know if you still further assistance with your concern. We are happy to assist.

       

      Best regards,

      Doreen