Forum Discussion

10987856's avatar
8 months ago

MYOB Spend Money

HELLO

 

When I click "Spend Money" on banking, it is showing "Something went wrong" and the page doesnt appear on my page. What should I do . . . 

I really need HELP 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi 10987856

     

    Thanks for reaching out with your query on the forum!

     

    Typically, that error message pops up if there are any missing linked accounts in your setup. To troubleshoot this, you'll want to check for any missing linked accounts by following these steps:

     

    1. Navigate to Manage Linked Accounts from the Accounting menu.
    2. Click on the Accounts & Banking tab.
    3. Verify that all linked accounts have a linked account set.
    4. Move to the Sales tab and ensure there's a linked account for Trade Debtors.
    5. Go to the Purchases tab and confirm there's a linked account for Trade Creditors.

    Following these steps should hopefully resolve the issue for you. If you're still experiencing problems after trying this out, please let us know. Additionally, feel free to reach out to our virtual assistant, MOCA, for quick support through this link: myob.com/support.

     

    We're here to assist you further if needed!

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve