NAB Bank feed not coming through

We are not receiving our bank feed either. Last import 13/02. We are with NAB also and this is the first time that we have had this issue. We were previously with Westpac and had this issue. We don't have duplicates either, only no bank feed coming in and are still showing as bank feed ready. This is a big transaction day for us for mid month payments so it is very annoying. We have waited to see if this problem would resolve and it hasn't so far.

Hi raynass, 

Sounds like your bank feed’s been quiet for a while. When transactions stop coming through, it’s usually just that one account playing up.

The best move from here is to pop a support ticket in via My Account, or jump on live chat through MOCA, our virtual assistant, so the team can check it out for you.

Regards,
Genreve

Can I please get the link for the notifications page for future reference? Thank you :) 

Im with anz and havent had any bank feeds since 11/2.  not happy considering it is now the end of the month

I Still havent recieved any bank feeds form NAB.

Hi KateB1973 and Mikltov,

You haven’t had any ANZ bank feeds coming through since 11/2, and your NAB feeds are still missing as well. The earlier NAB bank‑feed issue on our end has already been resolved, so if neither bank is sending through data, something in your specific setup may need a closer look. Your best next step is to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

Cheers,

Doreen

Doreen, followed your advice put in a case via my account, sat on the phone for 2 hours, & live chat for 2 hours whilst someone supposedly 'helped' me and fixed the problem, and it would be working the next day,(which I knew was a lie). Logged on today, still no bank feeds.  I need this fixed, BAS is due soon and I have no transactions to match still.  I am beyond angry.  
Wasted my day yesterday & looks like another day today will be wasted waiting for your 'team' to fix this problem.

I was on the chat yesterday for 2 hours while they apparently sorted it, not sorted, have been on chat for 2 hours this morning, they reckon. it will be sorted, had to send through all my bank statements for 3 accounts? I told them it isn't just me who is having the problem