Reconciliation Error - Three transactions missing

Hi Wakkaman,

 

Thanks for posting your concern in the forum.

 

I understand how important reconciling is for a business, I'm sorry to hear about your difficulties with this. Generally, the transactions from the reconcile accounts window reappear if there was a previous future date reconciliation. Please follow these instructions to refresh the reconcile accounts screen.

1. Open the Reconcile Accounts screen. (Banking > Reconcile Accounts)
2. Choose the bank account in question.
3. Input the statement date 30/12/9998.
4. Mark all transactions checked.
5. Copy the calculated closing balance to the closing bank statement balance box. 
6. Click reconcile.
7. Undo reconciliation.

After following these steps, you can try to reconcile your accounts as normal. 

 

Let us know if you require further assistance.

 

Thanks,

Genreve