Forum Discussion
- Genreve_SMYOB Moderator
Hi Wakkaman,
Thanks for posting your concern in the forum.
I understand how important reconciling is for a business, I'm sorry to hear about your difficulties with this. Generally, the transactions from the reconcile accounts window reappear if there was a previous future date reconciliation. Please follow these instructions to refresh the reconcile accounts screen.
- Open the Reconcile Accounts screen. (Banking > Reconcile Accounts)
- Choose the bank account in question.
- Input the statement date 30/12/9998.
- Mark all transactions checked.
- Copy the calculated closing balance to the closing bank statement balance box.
- Click reconcile.
- Undo reconciliation.
After following these steps, you can try to reconcile your accounts as normal.
Let us know if you require further assistance.
Thanks,
Genreve
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