Forum Discussion

lesley67's avatar
lesley67
Contributing User
8 months ago

Where has the Reconcile button on bank transaction page gone

Where has the reconcile button on the bank transactin page gone?

Below is a screen shot from original MYOB help information, but it is no longer on my acutal client screen.

Why has it gone?

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi lesley67,

    Thanks for your post, and screenshot. To address this issue, let's start with some basic troubleshooting. I recommend clearing your browser's cache and history to mitigate any browser-related discrepancies, as this could potentially be a browser issue. If the problem continues, please attempt logging in from a different browser to see if that resolves the issue. 

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl