Hi,
I am trying to assist a company who has just completed a stock take.
They cannot perform a stock adjustment on items that have an outstanding incoming order.
We have done stock adjustments on all of the items that have no incoming orders but we don't want to have to cancel all incoming orders, perform the adjustment, and then reinstate the orders.
Does anyone have a way around this issue?
Hi marcrussell
Are you getting an error message - if yes what does it state. If no, why can't you adjust?
Regards
Gavin
Hi Gavin,
The error we get is:
This transaction cannot be recorded as item xxxx has outstanding receive items.
Thanks...
Hi marcrussell
I've responded to your other post.
Please do let us know how you go.
Regards,
Earl
Hi,
Ok.. I sat down with the users today and went through the process with them.
They are using the count inventory option as (almost) all of the items need adjusting.
The count inventory option loads into the Adjust inventory dialog and it is when they try to click to accept the changes that the error comes.
We tried the Adjust inventory avenue without the count inventory entry point and it worked for an item with outstanding goods inwards orders.
Is there a way to bring the entire inventory into the adjust inventory avenue without going through the count inventory or is it a case of having to manually go through adding each item and then adjusting every 20-30 items?
Cheers
Hi marcrussell ,
If you want to use the adjust inventory functionality (without doing a stock take), you need to load the item you want to adjust manually.
Just double checking, usually, the receive functionality is used when you have a purchase order with the supplier, that has arrived at your warehouse, but you won't turn into a bill yet, as you are waiting for additional costs to be added in. Is that the case? If not, I just turn those transactions into bills, and you can then count stock for all items.
Regards,
Bruno
Hi Bruno,
We realised that one-by-one was the only way (or in batches as we did.)
We still had some items with outstanding orders which would not accept changes even though the majority with outstanding orders worked. We're investigating them to see what the difference is, assuming there is one..!
Cheers
Marc
