Forum Discussion

Mandy2013's avatar
Mandy2013
Experienced Cover User
3 months ago

Bank feeds incorrect balance after migration from Accountright

Hello,

I've moved our company file from Accountright to MYOB Pro.  Everything went well.  Except, during the migration I made a transfer from one bank account to another bank account (loan account).  This transaction didn't appear at all.  I've corrected it in the accounts by means of a transfer money transaction, however balance in bank feeds is not showing correctly.  How do I fix this?

Thanks

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Mandy2013

     

    I understand you need to make sure everything is correct in the migration. Normally, bank feed values do not affect the ledger directly. If your reconciliation values are all correct you won't need to worry about this. 

     

    However, if you are adamant about fixing the bank feed balance, I recommend you connect with the virtual assistant MOCA. If MOCA cannot help, you will be connected with a live chat representative. 

     

    In the meantime, feel free to create a new thread if you need any other help.

     

    Thanks,
    Genreve

    • Mandy2013's avatar
      Mandy2013
      Experienced Cover User

      Thank Genreve. I do like all my balances reflecting correctly. I’ll try MOCA and see how I go. Thank you