Can't login

Hi Chris20,

Thank you for your post. I'd like to extend you a warm welcome to the Community Forum, I hope you find it a valuable resource.

We are aware that some of our clients have an issue when they try to log in to their accounts. We immediately worked with our service provider on the issue of not being able to log in to their account. And this is now fixed, we are sorry for the inconvenience that has caused you. And we appreciate your understanding on this matter. 
 

If you need further assistance, or if the issue still persists, please don't hesitate to reach out to us.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Best Regards, 

Cel

Hi Chris20, 

We just wanted to follow up on your concern. May I know how you go about the issue? Are you able to login? Let us know if you need further assistance with this and one of us will be here to assist you.  

Thanks, 

Cel

It turned out that MYOB was down and that's why I couldn't use it...

It's giving me the same message again right now... this happens too often when I try and get work done, I'm very tempted to switch to Xero or the like

And it's not working again today!!

Hi Chris20,

Thank you so much for your post and I'm sorry to hear that. We are currently investigating an issue with our cloud service provider to identify alternate solutions to restore service to those still impacted, alongside their primary restoration activities. They have not been able to provide an estimated time to restore service. Sorry for any inconvenience caused and we're investigating imperatively to get this fixed. Recent Updates can be found on the status page MYOB.

Please do let us know if you have further queries and we'll be happy to help.
Regards,
Earl