Hi, I am trying to change login details but getting message "This request can't be processed". Help please as my email account associated is about to be discontinued! Thanks

Hi BronwynG,

 

Thank you for your post. I can see that you are getting an error when changing your login email address. In this regard, to change the log-in details, you will need to login to my.MYOB using your current email address, then go to My Account >> Change Login. Enter the new email address and click Save. This Help Article: Change login email address, for more information. 

 

If you are still encountering an error, consider changing your browser, using a private window, and clearing the cache.

 

Feel free to write a post if you still need further assistance.

 

Cheers,

Jem