Forum Discussion

Andres81's avatar
Andres81
Member
1 year ago

Is anyone else having trouble with Myob logging, it only allows me to read but does not save changes or new information

It says to contact the administrator to gain access.

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi Andres81,

     

    Welcome to the Community Forum!

     

    I checked your account, and it looks like your subscription ended, which is why you're only able to view stuff for now. This might be due to a billing hiccup that happened this month where invoices weren't generated on March 1st. If that's the case, it should be sorted out soon – either today or maybe it has already been fixed overnight. 

     

    Expect an invoice today, and it will be debited by the 8th. If you still don't have access after today or think it might be something else, you’ll be best to contact our support team. You can create a case or start chatting with our virtual assistant MOCA by visiting here. 

     

    Cheers, 

    Princess

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