Forum Discussion

SP_2024's avatar
SP_2024
Member
1 year ago

No Business Listed under My Business

Hi,

I cannot access MYOB as there is no business listed. I've tried signing in using the following link and also using the link suggested in other forum posts:

MYOB Essentials Accounting

 

I have researched the issue and cleared my browser data and used another browser. I still have the same issue.


1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    1 year ago

    Hi SP_2024,

     

    Thanks for your post, and welcome to the Community Forum.

     

    My apologies for the late response. We appreciate your effort in trying to get through the basic troubleshooting recommended by the forum. However, since this doesn't work on your end, we need to gather more information about your business.

     

    If you're still unable to see your business company file, we will need to investigate further. May we ask your permission to access and make some updates to your MYOB file before we proceed to do so? Also, if you could please confirm the last four digits of your business's serial number,.

     

     

    Kind regards,

    Shella