Forum Discussion

Linesman's avatar
Linesman
Experienced User
4 months ago

short term subscription

I am planning to retire in a few months but my MYOB subscription expires in mid-April. I don't want to sign up for a year which is what my MYOB partner did last year. Can I deal directly with MYOB and renew on a month by month basis?

3 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    4 months ago

    Hi Linesman,

     

    If you'd like to switch from monthly to yearly billing, the best way to do that is reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to update it for you.

     

    Regards,

    Sai

     

  • Linesman's avatar
    Linesman
    Experienced User
    4 months ago

    Thanks for a response but I was looking to move from yearly to monthly. Apologies if this was unclear!

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    4 months ago

    Hi Linesman,

     

    I just realised I misread your request earlier. You're actually looking to switch from yearly to month-to-month billing, not the other way around. My apologies for that! You can get this sorted by reaching out to our support team from the links I provided earlier.

     

    Regards,

    Sai