EA11
6 months agoContributing User
Cannot pay super
I have been processing super with my login for past two years.
Now I am getting this message.
Myob is so disappointing when it comes to super payments.
Can someone help please
I have been processing super with my login for past two years.
Now I am getting this message.
Myob is so disappointing when it comes to super payments.
Can someone help please
Hi EA11,
Sounds like a bit of a curveball, especially after things have been running smoothly for the past couple of years. Had a look on our end, and the reason you're seeing that message is because the email you're currently using isn't set up as the Pay Super Administrator. That role is actually linked to your Yahoo email, not the Gmail one.
Here's a link with more info on how Pay Super roles work and how to make changes: Add a Pay Super payment authoriser.
Regards,
Sai
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.