Forum Discussion

PeterTrbanc's avatar
3 years ago

Cannot Reverse Payroll for 2 Pays

I set had my payment method set incorrectly (electronic rather than cash) and was in the process of reversing the payroll transactions.  This entails going into each payrun and reversing each individual's pay via the "Reverse Pay" button at the bottom of the pay details screen.  I managed to do 4 of the 6 pay runs reversals but in the last 2 there is no "Reverse Pay" button.  How would I reverse these last two pays?

 

Thanks

2 Replies

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  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi PeterTrbanc,

     

    Welcome to the Community Forum!

     

    In MYOB Business, you will only be able to delete or reverse a pay run if it has not been included in a Pay Super payment or bank file payment. This help article has detailed information on this: Fixing a pay

     

    I have also found this post that seems to be a similar situation to yours that you may find helpful:

     

    If you had any further queries, do feel free to reach out. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Hi Sam...thanks for responding with the additional link to that case.

     

    This is exactly my problem.  The issue is that when the payruns are done the electronic clearing account is creditied as well as the payroll and super accounts.  When the actual payments come into be allocated, they aren't matched to these transactions and have been allocated to the payroll account.  Therefore now it looks like twice the amount of wages are being paid: once from the "electronic payrol" and once from being allocated from a bank transaction.

     

    The Payrun and the spend money transactions seem to be doubling up...reversing doesn't seem to be helping