Forum Discussion

Croll's avatar
Croll
Contributing Cover User
2 years ago

Clearing OLD Bank Feeds and Setting up Pay Super

I have two requests I need assistance with:

 

1) I need to clear out all the Bank Feeds since 2017 when we set them up. We have not used Bank Feeds yet but would like to do so going forward.

2) I would like to set up Pay Super however I cannot locate the 1c charge anywhere - bank app, bank feed or bank statement to get the verification code. 

 

Thank you

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Croll

     

    Thanks for posting your concern in the forum.

     

    I understand we need help with these concerns you have. I will send you a private message to collect more information regarding your bank feed transactions deletion. 

     

    For the Pay Super setup, please let us know if you followed the steps in this article, Set up Pay Super. If you have and the 1 cent deposit does not appear, it's likely there was an error with the information you've entered. I recommend redoing the process of signing up. 

     

    Feel free to create a new thread if you require any other assistance. 

     

    Thanks,
    Genreve