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Tracy8's avatar
Tracy8
Experienced User
3 years ago
Solved

How to clear entries in pay super

I have a client that has used the ATO clearing house to pay super before setting up pay super in MYOB business.  How do we clear out the entries in pay super to show what amounts have previously been paid.  I have created a super payment, but it is just sitting there pending authorisation.  I am concerned the client may accidently authorise it, and pay the super twice

Super payments

Super payments settings
Create super payment
 
 
Date
 
Reference number
 
Employees
 
Description
 
Amount ($)
 
Status
 
06/10/2021
PS000001
4
 
6,251.73
Pending authorisation

 

  • Hi Tracy8 

     

    Thanks for your post. Only super amounts paid through the Pay super service will be removed from the Super payments window. This means that contributions paid through another clearing house will appear in that window. When processing a super payment you would need to ensure the applicable period is selected in the Transactions from and Transactions to fields so only contributions you want to pay are listed.

     

    You can reverse the super payment transaction showing as Pending authorisation in Super payments>>click the Reference number to open the transaction>>Reverse transaction. The contributions will reappear in the Super payments window.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Hi Tracy8 

     

    Thanks for your post. Only super amounts paid through the Pay super service will be removed from the Super payments window. This means that contributions paid through another clearing house will appear in that window. When processing a super payment you would need to ensure the applicable period is selected in the Transactions from and Transactions to fields so only contributions you want to pay are listed.

     

    You can reverse the super payment transaction showing as Pending authorisation in Super payments>>click the Reference number to open the transaction>>Reverse transaction. The contributions will reappear in the Super payments window.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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