I'm having trouble matching payroll items to the bank register,
it doesn't seem to offer the payroll items as an option to attached to a payment in the bank register - how do I access the payroll items to attach them to an amount in the bank register
I have the payroll payment numbers but can't seem to access them after a certain time?
TIA
Hi Madeline_,
Thanks for the details. To match payroll in the bank register, make sure electronic payments are processed correctly so the grouped withdrawal shows in bank transactions, then use match to link it to the recorded payment from the payroll method. You can check this article about matching bank transactions for the guide. If you still unable to match the payments, best to give our live chat team a buzz via our virtual assistant MOCA or pop up a support ticket through My Account and will help you sort it out.
Cheers,
Shella
