I am setting up the staff at the business to record timesheets and have multiple businesses under my account.
When I try to open one business file it gives me an error: Sorry you don't have the permissions to access this resource. Please contact the account owner.
How do I fix this as the same issue doesn't occur with my other files.
I am having this issue also. What is the fix?
Hi kyliej22,
If you're encountering the error "Sorry you don't have the permissions to access this resource. Please contact the account owner." Make sure that you've entered the correct login credentials for that business file. If the login details are correct and you're still facing the error, please try to clear the app cache or reinstalling it.
If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MYOB Account.
Using the MYOB Team admin portal
Regards,
Earl
