MYOB Team not loading

Hi RichardG66,

It sounds like you've already taken some great steps, and I’m really sorry about the trouble you’ve had with our online help. Here are a couple of things that might help get things back on track:
 

Double-check that the correct email address and password are entered before tapping "Sign in"—sometimes it’s the little things that trip people up. Additionally, If the employee logging into the MYOB Team app is also set as an approving manager, try removing them from that role. It can sometimes cause issues with the app loading properly.
 

Also, if you haven’t already, make sure the app is up-to-date and consider reinstalling it.
 

If the issue continues, it is best to contact our team for further investigation. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

Thanks Earl, Unfortunately I have already tried the steps you suggested.  Some of which I mentioned in my initial post.  I spent about 2 hours yesterday dealing with MOCA (completely useless), live chat (also completely useless.  I can read the online instructions myself, I don't need some poorly trained outsourced call centre worker repeating them to me.) .  I called the 1300 number, and a very friendly helpful person spent quite a bit of time trying to help.  The best they could do after almost an hour was to flag us as an affected customer for a known problem with the app, so that if it is ever fixed we will be notified.   I suggest as the Team app is so poor it should be withdrawn.  In our small organisation we have had a 100% failure rate with the app crashing and failing to load.  It is completely unusable.  We are now in the market for a replacement.