Forum Discussion

taniamoohin's avatar
9 months ago

Payroll journals in bank rec (not categorised)

Hi - I've taken over a file, and I'm trying to categorise a pay run batch payment, but the pay journals don't appear in "match a transaction".  But they are showing in the Bank reconciliation.

 

I've had no other issues with any of the other pay runs/categorising the bank feed - just this one.

 

I also have an uncategorised pay run which was reversed by the prior bookkeeper.  Both the transaction and the reversal have been processed, but the original pay run still sits as the "match a transaction" area.  How do I get rid of that?

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    9 months ago

    Hi taniamoohin,

     

    If the pay journals aren’t showing up to match in the bank feed but are in the bank rec, chances are they might’ve been reconciled already or matched a bit differently, worth double checking the dates and amounts just in case. As for uncategorized pay still hanging around after being reversed, I would suggest trying to manually reconciled it. If you’re still stuck, give our team a buzz through our virtual assistant MOCA or pop up a support ticket through MyAccount for further help.


    Cheers,

    Shella

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