Can someone please help with the attached. I ma trying to reverse some pays because they went through as electronic or cheque and you cant reconcile when they do that. However, I keep getting the attached message. There is no "File" menu. Close a payroll year from where please?
I have tried all of the payroll menu and cannot find anything.
Thankyou so much.
Hi Leanne18,
Thank you for letting us know your concern, and I'll be glad to assist you with this. Please check the payroll year on the file and the date of the pay run reversal that you are creating if it's from previous payroll year and please check if there's a lock period. Lock a period (myob.com) has detailed instructions and information to help you with this.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information.
Kind regards,
Sai
