Forum Discussion

jags's avatar
jags
Member
11 months ago

PAYROLL

Hi 

having trouble with payroll reporting error rejected by ATO something to do with cloud version

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    11 months ago

    Hi jags,

    If a report you've submitted to the ATO has a Rejected status, start by viewing the error details to find the error code. Then check the list of errors on this help page for a solution.
     

    If the issue persists, make sure to reach out to our support team directly with a screenshot of the error message you are getting. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via https://myaccount.myob.com/

    Regards,
    Earl