I have two super payments from last financial year which have bounced back. I tried following the instruction here, https://help.myob.com/wiki/display/myob/Returned+superannuation+contributions, however, I can't do a reverse super pay run because the pay periods are closed.
Hi, ChristineVA
Thanks for your post.
Kindly check if the reason why cannot reverse the super is because the payroll year has been finalised or because of the lock period. Also, if you received an error message, kindly attach it. Make sure to remove sensitive information before posting in the Forum.
Best regards,
Doreen
All sorted. Thanks
Hi ChristineVA
Thanks for letting us know that your problem is now resolved. Feel free to post again, we're happy to help.
Cheers,
Earl
