STP Finalisation with zero gross amounts
Hi All
Is there a fix for the gross wages not being reported on the STP Finalisation process? PAYG W & Super are reported correctly.
Thanks.
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Hi, luisaz
Thanks for your post, and welcome to the MYOB Community Forum.
Sorry for the delay in response. We truly appreciate your patience and understanding.
If gross wages are not showing up on your reports, kindly check the ATO Reporting Category of each payroll category used if they were assigned correctly. Also, you may check the Payroll Register and Payroll Activity to see if the figures are showing up. Lastly, if changes have been made, please send update event. For further information regarding the concern, you may The Help Articles: Assign ATO reporting categories for Single Touch Payroll and End of year finalisation with Single Touch Payroll reporting.
Please let us know if you require any further assistance with this. We are happy to assist.
Best regards,
Doreen
