Forum Discussion

be1's avatar
2 months ago

STP rejected report

I have had an STP rejected report status with error code as below.

 

STP error code f7032921db1f7f825f7b0457f08336a7ae9f73679b8c578b4fcf5184eb48cef5

 

I cannot find any references to this code on the ATO website, any ideas?

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi be1,

    The error code provided is quite unusual and not commonly encountered. You can visit the following help page: Fix rejected reports in Single Touch Payroll. This page provides detailed information about various error codes in Single Touch Payroll (STP) and solutions to resolve them.
     

    You can also reach out to our support team for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl