Forum Discussion

AlliCart's avatar
AlliCart
Contributing Cover User
23 days ago

Timesheets not selecting when create payroll

entered timesheets appearing when selecting create payroll

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hey AlliCart,

     

    Change the dates one day forward and then one day back to the original date from the Create pay run screen. This helps refresh the screen in the background and make the timesheets show. If you still experience timesheets not showing, make sure to reach out to our support team directly. You can reach them on live chat via our virtual assistant MOCA or by submitting a support case via MyAccount.

     

    Best regards,

    Doreen