Customer name not showing

Hi pippypip,

There doesn't seem to be any reported issue similar to what you described. I recommend clearing your browser cache and checking if the invoice is linked to the correct customer. If it's not linked correctly, you may need to create a support ticket from the My Account page.

Feel free to create a new thread if you need any other help.

Thanks,
Genreve

You are not alone; it happens to me periodically. When I download the invoice, the name of the customer is shown correctly.,