Forum Discussion

Rebecca88's avatar
12 months ago

Head image won't show up in the invoice

I have created another invoice template choosing the header style of full width header image and it is shown normally in the template pdf preview.

However both the header of the previewed and sent invoice are blank when I am choosing to use that template with the full width header.

Is it a bug? 

Thanks

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi Rebecca88

     

    It's a bit unusual when you're having an issue with the header image not appearing on your invoice, despite it showing up in the template PDF preview. I recommend clearing the cache and cookies of your browser first to resolve any browser-related issues like this, then trying to use a different image or template to see if the problem continues. Let me know how it goes!

     

     

    Kind regards,

    Shella