Forum Discussion

Margriet's avatar
Margriet
Experienced User
2 years ago

How do I issue a receipt in MYOB Business?

In MYOB AccountRight Live the option to issue a receipt was on main screen. Where do I find it in MYOB Business?

3 Replies

  • Hi Margriet
     
    Thanks for your post and welcome here to the Community Forum. 
     
    Regarding your inquiry, MYOB Business currently does not have an option to create a receipt. However, when a customer makes a payment, you can provide them with a copy of the invoice (showing the payment) as a receipt. For detailed steps, you can refer to our Help Article titled "Emailing and printing invoices." If you wish to see a receipt feature incorporated into MYOB Essentials, we recommend expressing your support by voting and commenting on the corresponding idea on the MYOB Essentials Idea Exchange board.
     
     
    Please do not hesitate to post again if you need help in the future. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,   
    Leneth

    • Margriet's avatar
      Margriet
      Experienced User

      Thanks for your reply. I have just realised that MYOB Business is just another name for MYOB Essentials. That was not made clear to me in earlier phone discussions with one of your colleagues. I have opted to stay with AccountRight Live.

      • Leneth_A's avatar
        Leneth_A
        Former Staff

        Hi Margriet
         
        You're most welcome. You're correct. We have repackaged our existing software platforms under the MYOB Business name to provide better value for our clients. MYOB Essentials is now known as MYOB Business Lite and Pro. We're pleased to have addressed your query. Should you have additional questions, don't hesitate to return to the Community Forum, we're here to help.
         
         
        If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
         
        Cheers,   
        Leneth 

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