Forum Discussion

Muhammad786's avatar
2 years ago

HOW TO DELETE PAYMENTS IN INVOICE

I could not delete payments of customers electronically allocated in an invoice. when I click on delete button the following error shown by MyOb erreo screen shot attached.

2 Replies

  • Sean_DC's avatar
    Sean_DC
    Former Staff
    2 years ago

    Hi Muhammad786 


    Thank you for your post. May I extend a warm welcome to the MYOB Community Forum.

    To delete the payment, you need to unreconcile or unmatch it first, using the Bank reconciliation or Bank transactions page. For further information on how to do that, kindly check this Help Article on Deleting a bill payment


    Please let me know if you have further enquiries, and I'll be happy to help. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information.
     

  • Sean_DC's avatar
    Sean_DC
    Former Staff
    2 years ago

    Hi Muhammad786 


    I hope you're doing fine. I wanted to follow up on this and see if you're still needing any assistance. Please feel free to respond to this post.