How to edit the amount of a bill payment

Question

I seem to be going around in circles.&nbsp; My client recorded a bill payment against multiple purchase orders, one of which wasn't actually paid.&nbsp; The purchase order was converted to a bill after the payment was made and now I'm trying to reconcile the bank account and I can't change the transaction that the client recorded.&nbsp; It bears no relation to the amount on the bank statement.&nbsp; I haver tried everything in the help files, but they all end up telling me the payment can't be changed or deleted "as it is linked to a purchase order that has been converted to a bill."&nbsp; So what on earth can I do?&nbsp; I have wasted so much time on this already.

shella_a · Answer

Hi mitchf2
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I totally get your frustration with the bill payment issue. I can see that you're trying to edit a bill payment that's linked to a purchase order that has been converted to a bill. Once a bill payment is recorded and linked to a purchase order, it can't be directly edited or deleted in MYOB. You could try reversing the bill payment and then re-entering it with the correct amount. See this helpful article about Purchase Orders, which will give you insights about this. Please note that this should be done with caution, as it could affect your accounts. Let me know if you have other queries!
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Kind regards,
Shella

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How to edit the amount of a bill payment

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