Incorrect dollar values when a invoice is scanned.
I have recently started getting the wrong dollar amounts getting pre filled when uploading & scanning a particular invoices. It adds the decimal place at the end.
Any help would be great.
Paul
Forum Discussion
1 Reply
Hi Chippie,
Welcome to the Community Forum!
There are a few reasons why your scanned invoices might be showing those decimal places at the end. It could be due to the system's rounding settings or how MYOB handles rounding for transactions, which typically rounds to two decimal places.
It's a bit tricky to give you a precise solution right now since we don't have all the details. It could be an issue with your MYOB settings or the software you use to scan the invoices. To get to the bottom of this, I recommend reaching out to our support team. You can reach them on live chat via our virtual assistant MOCA or raise a support ticket at myaccount.myob.com.
Cheers,
Princess
