Invoicing

Question

Hi,&nbsp;All our customers come in for vehicle repairs thus most invoices contain an excess amount. Providing a less excess line item e.g -400 is necessary for insurance, however I recieve this message:&nbsp;Amount and unit price need to be greater than or equal to 0. You can edit the discount (%) to achieve the same result.&nbsp;Hence I adjust the discount amount ensuring it adds up to the final amount yet again I recieve the following message:&nbsp;The discount value must be less than, or equal to 100&nbsp;Once I change the value to less than or equal to 100, the subtotal is not accurate.&nbsp;This has always worked smoothly however, since the update, this is quite a big issue for our company as we can't present an invoice to insurance without a less excess value deducted from the total invoice amount.&nbsp;Hope you can help!&nbsp;Cheers&nbsp;

earl_hd · Answer

Hi Sebastian14,Thank you so much for your post and welcome to the Community Forum!My apologies for the late response. To resolve this issue, please follow these steps:

Enter "-1" (a negative number) in the "No of units" field.
 Enter the desired credit amount as a positive number in the "Unit price" field.

If you encounter any difficulties while inputting a negative number, consider creating a supplier return in the Purchases section by navigating to "Create supplier return." Supplier returns, debits, and refunds&nbsp;&nbsp;
You can generate a PDF of the return by selecting "Print" for future reference.
Please do let me know how you go on this.Regards,Earl

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