Linking supplier invoices to MYOB issue

Question

I have received an email with an invoice attached that has a link in it to enable me to link that supplier to my MYOB file for automatic uploading of invoices.

I work with 3 MYOB files for different entities.

When I select "Link to MYOB" option on the invoice, it lists my 3 entities for me to choose which one to link to. I want the 2nd option, but it will not link to anything other than the top option no matter what I do. I select the 2nd option, it says it has linked, but the upload is in my first MYOB file - not the correct one that I just chose.

Is there something I need to do elsewhere to make it go to the option I choose?

Thanks, Glenn

doreen_p · Answer

Hi GlennCornish,
&nbsp;
I understand how managing multiple MYOB files can be a bit tricky. It sounds like you're experiencing an issue where the "Link to MYOB" option on an invoice is not linking to the correct entity, despite selecting the desired option.
To resolve this, please ensure that you are following these steps:

When you receive the invoice email, click on the "Link to MYOB" option.
Carefully select the correct entity from the list provided.
Confirm that the selection is saved before proceeding.

Best regards,
Doreen

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Linking supplier invoices to MYOB issue

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