Forum Discussion

HollyTinyFarm's avatar
6 months ago

Managing customer subscriptions

Hi,

I have a business where people pay annually, and receive a quarterly box of goods. People can sign up at any time during the year so their subscriptions end at different times. Is there any way to manage this using MYOB? Currently they pay for the item (which is actually a bundle of four items, one for each quarter) through my Square website, and I track the details in Excel, but I really want something more streamlined than that. I also have a separate inventory management system, Evergreen Connect, that may be part of the answer. 

I keep going around in circles with MYOB support contact details and haven't managed to speak to anyone as yet.

Many thanks.

 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi HollyTinyFarm,

     

    At the moment, MYOB doesn't have a built-in way to manage rolling subscriptions like that. Some users work around it using recurring invoices and tracking in Excel or other third-party tools. If evergreen Connect handles your inventory, it might help, but for now MYOB can't fully automate that setup.

     

    Sorry to hear you've had trouble getting support. You can reach out to our live chat support through our virtual assistant, MOCA.

     

    Regards,

    Sai

     

     

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