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CT-56's avatar
CT-56
Trusted Cover User
3 years ago

ONLINE PAY DIRECT PAYMENTS

To anyone who is having issues like me!

I've discovered I can now allocate payments received to correct customer.

This is how I've done this:-

1- check bank statement

2- check MYOB bank register to locate MYOB reference ie MYOB Deposit MYOB number which appears on there

3- click on entry arrow to open PREPARE BANK DEPOSIT window and memo shows ID No Date Memo as online payment NO Payment method appears only then amount and a tick in deposit box

4-click on arrow and opens the screen showing customer details including total received

I did check undeposited funds in ACCOUNTS LIST which showed $0 and also the To Do List  Accounts receivable to find customer not showing

Sales register also shows invoice closed

 I would like to have the option to enter PAYMENT METHOD but I did find MYOB does email payemnt remittance with that information

Just seem a round about way for this feature to be claimed efficient! 

CT 

 

1 Reply

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  • Hi CT-56 

     

    Thanks for your post. 

     

    Thank you  for sharing ideas to resolve this issue. I hope this will also help other members who have experienced this concern. 

     

    Please feel free to post again. I'm happy to assist you further. 

     

    Cheers, 

    Cel