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ccs4655's avatar
ccs4655
Cover User
3 years ago

Re: I want to switch back to the old MYOB

Have the same problem.  It's very frustrating having to check all the time that the quote number and invoice number line up and if you are busy this can get overlooked which then throws our whole ordering system and job system out.  Old MYOB was so much better.  The new dashboard is no help, what's the point of having a target if you can't see if it's being reached each month and the list goes on

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  • Sean_DC's avatar
    Sean_DC
    Former Staff

    Hi ccs4655 

     

    Thank you for posting. I'm sorry to hear how you feel about the new upgrade. 

     

    We do have a workaround for this. Occasionally, the invoice number auto number sequence can get pulled out of sequence especially if transactions are deleted or transactions are recorded out of order. To remedy that situation you want to go into the invoice number field on the required invoice and update the invoice number on that field to be the required number before recording that invoice. This process may need to be completed multiple times to ensure that the system picks up on the latest invoice number sequence.

     

     

    Please feel free to post again. I'm happy to assist further.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.