Record invoice payment from customer
Team i discovered that that two receipts have been allocated to one invoice by mistake.
I have tried to delete of the but i am getting the error below.
Screenshot below.
Please help.
Forum Discussion
1 Reply
Hi zarinp,
Thanks a bunch for sharing the screenshot of the error! That message usually pops up because the payment you're trying to delete is tied to another transaction. To sort this out, you'll need to unpick that connection first—either by reversing the sale or unallocating the payment to the bank transaction. The first step is to check the payment's transaction history and see what's linked to it. For more details, check out this link.
Cheers,
Princess
