Forum Discussion

chris980's avatar
chris980
9 months ago

Upgrade Download NOT WORKING

Hi MYOB community,

I have found other comments regarding this, but was unable to find how to fix the problem.

After signing in, we are asked to upgrade ... it does not let us choose anything from the selection menu, it is empty.
We need to do payroll tonight and we cannot get past this problem!
TIA for any help.

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    9 months ago

    Hi chris980,

     

    Welcome to the Community Forum!

     

    Ensuring your payroll is completed on time is crucial, and we're here to assist you. The issue you're facing with the upgrade can be resolved by running a script on your file. I've already applied the script, so please log out and log back in.

     

    Cheers,

    Princess

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