Forum Discussion

mahavir's avatar
mahavir
Member
3 years ago

Urgent: Invoiced closed by MYOB, before it was sent to customer

Invoiced closed by MYOB before it was sent to customer

1 Reply

Replies have been turned off for this discussion
  • Hi mahavir 

     

    May I now how you go about this issue? 

     

    Generally speaking,  If an invoice is closed there would be a payment transaction applied to the invoice to close.  If you need to reopen, then you would be looking at deleting that customer payment which would make that invoice open again.  Kindly check on this Help Article: Customer Payment

     

    If in case you furtherly need assistance, you can reply to this post. I'm happy to assist you. 

     

    Cheers, 

    Cel

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.