Autobuild not working

Hi StephenF ,

It sounds like you may need to clear your AccountRight cache. Clearing the cache can resolve various issues, including problems with the autobuild function. Here’s how you can do it:

1. Close AccountRight.
2. Navigate to the cache folder on your computer. The default location is usually:
   • For Windows: C:\Users\[Your Username]\AppData\Local\MYOB\AccountRight
3. Delete all files in the cache folder.
4. Reopen AccountRight and try using the autobuild function again.

If the issue persists after clearing the cache, feel free to reach out for further assistance.

Regards,
Earl

Hi Earl
I have tried this but it did not work.

Thanks

HI StephenF,

I understand that you were able to follow Earl's troubleshooting steps and still didn't work. You may try to refer to this helpful link for the other workaround and see if it will work.

Cheers,

Jem

Hi Jemar

The work around is not a feasible solution.

Can you please run the script over our file.

This may correct the problem.

Thanks

Hi StephenF,

Thanks for trying the workaround! To help me understand and fix the issue, could you send over some screenshots or more details about the specific item you're trying to auto-build? What exactly happens when you're in the auto-build window of your AccountRight? Also, you might want to check out this Help article: Auto-Building Items.

Feel free to get in touch if you need more help.

Cheers,

Princess