2 years ago
Applying a credit to a sales invoice
I created a credit note for an incorrectly issued invoice.
When I applied the credit,it was incorrectly allocated to the wrong invoice. I have reverse the incorrect allocation and applied the credit to the correct invoice but the credit note is still open.
The first invoice is still open, the 2nd and 3rd invoices have been paid, the 4th invoice is open, the 5th invoice has had the credit applied and the 7th invoice has been paid.
When I try reversing the credit note allocation it applies the credit note to the incorrect open invoices.